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Terms Of Use

Term & Conditions

Welcome to Emporalis! By accessing and using our platform, you agree to the following terms and conditions, which govern your use of our services and sale of products.

1. Agreement to Terms

By using the Emporalis platform, you agree to these Terms, creating a binding agreement between you and Emporalis. References to “we,” “us,” or “our” refer to Emporalis, and “you” or “your” refer to the user agreeing to these terms.

2. Legal Capacity

You must be at least 18 years old to place orders on Emporalis. By placing an order, you confirm that you are over 18 and legally capable of entering into binding contracts.

3. Website Use

  • Lawful Use: You must use the website lawfully and not in a way that violates applicable laws.
  • Security: You are responsible for ensuring your system is secure when accessing our website.

Third-Party Links: We are not responsible for the content or privacy practices of any linked third-party websites.

4. Product Pricing and Availability

  • Pricing: Prices are subject to change without notice but are fixed once your order is confirmed, except in cases of error.

Availability: We strive to provide accurate product availability, but sometimes discrepancies occur, and we reserve the right to cancel orders due to availability issues.

5. Orders

  • Placement: Orders are placed by following the instructions on our website. An order is considered confirmed once payment is processed.

Cancellation: We reserve the right to cancel orders prior to shipment. If canceled, you will receive a full refund.

6. Payments

  • Processing: Payments are processed immediately via our secure gateway, eWay.

Fraud Prevention: If your payment raises a fraud alert, we may contact you to verify details before proceeding.

7. Shipping and Delivery

  • Scope: Delivery is limited to Australia. We do not ship to PO boxes.

Accuracy: You are responsible for providing accurate delivery details. Incorrect information may result in additional charges.

8. Returns and Refunds

  • Faulty Products: If a product is faulty or damaged on arrival, it will be repaired, replaced, or refunded per Australian Consumer Law.

Change of Mind: Change-of-mind returns are not generally refundable unless stated otherwise.

9. User Conduct

You must follow our community guidelines when interacting on Emporalis. Inappropriate behavior may lead to account suspension or termination.

10. Intellectual Property

All content on Emporalis is our property or used under license and cannot be used without prior written permission.

11. Limitation of Liability

Emporalis is not liable for any indirect losses such as lost profits or data.

12. Privacy

Your personal information is handled according to our Privacy Policy, ensuring its protection and confidentiality.

13. Changes to Terms

We may update these terms at any time. Continued use of the platform after changes indicates acceptance of the new terms.

14. Governing Law

These Terms are governed by the laws of Australia, and any disputes will be resolved under Australian jurisdiction.

15. Contact Us

For questions about these Terms, contact our customer support available 24/7 at support@emporalis.com.

These terms ensure a clear understanding of what you can expect from using Emporalis and what we expect from you. We’re committed to providing a secure and enjoyable experience for all our users.

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